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Privacy Policy

Privacy Policy Effective date: January 1st, 2020 Sublime Security Inc ("us", "we", or "our") operates the https://sublimesecurity.com website (a marketing and corporate website), Sublime Email Security Platform (a series of email plug-ins), Sublime Threat Dashboard (a web dashboard used by security administrators for responding to email threats), emailrep.io (a web service that allows you to find the reputation of an email address), and the EmailRep API (an API for emailrep.io). Together these are the "Service" or our "Services". What information do we collect? When you are on our website(s) When you're using our website, we track your usage which includes statistics such as which pages you visit and how long you look at them. This information may include but is not limited to IP address, geolocation information, browser type and information about the use of our website, including a history of the pages you view. If you create an account, we ask information such including but not limited to: your email, your name or what company you work for. All this information is used to personalize your experience or send you onboarding emails and invoices. In cases of high-risk of fraud, we might ask for a phone number for verification purposes (we never use it for marketing purposes). If you become a paying customer, we will collect your payment card information. When you use our services We collect additional information through our email plug-ins that we use to detect and flag potentially dangerous emails that you receive. It is not possible to use our service without providing this information. The information we may collect includes, without limitation: IP address, Email addresses, Names, Email contacts and organizations, user agent Metadata and data for interactions, such as: Email headers that contain Personal Data, Metadata of emails (times sent, etc.) that are linked to Personal Data Email addresses submitted via emailrep.io or the EmailRep API What do we use your information for? Any of the information we collect from you may be used in one of the following ways: We provide email anti-phishing services to you. We process personal data as necessary to perform these services. In addition to storing and retrieving data, we carry out necessary processing to generate reports and alerts on your behalf To personalize your experience (your information helps us to better respond to your individual needs) To improve our website, email plug-ins, and other services like EmailRep (we continually strive to improve our service based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service and support needs) Do we use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. If you turn off cookies, you may still access the sublimesecurity.com site and learn about the product. Our services do not require the use of cookies, and our email plug-ins do not use cookies. Where do we process data? We locate our data centers in the United States and by utilizing our services, you expressly instruct us to process personal data within the United States and consent to its processing in accordance with this privacy policy. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We use sub-processors to provide us with some services that are necessary to provide the features of our website. Those subprocessors and the services they provide are listed below: Google Group: Cloud Platform and Analytics Amazon Web Services: Cloud Platform Mailchimp: Email and Newsletter Service California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent By using our site, you consent to our privacy policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date above. Policy changes will apply only to information collected after the date of the change. If you have any questions about this Privacy Policy, you may contact us at privacy@sublimesecurity.com

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